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Make
A Better Chisel And
Hard Cap
Technologies has reinvented the chisel. This new chisel, called
the Hard Cap Safety Chisel, features design elements that
protect users against injuries, something that chisel makers
had never thought to do before.
Hard Cap
Safety Tools is the latest edition of a tool designed nearly
10,000 years ago. The story behind the development of the
Hard Cap Safety Tools illustrates how innovative product ideas
and research can alter the luck of a small company threatened
by harsh economic and business trends.
Founded
in 1925, Baltimore Tool Works, which manufactures Hard Cap
Safety Chisel, has forged millions of struck tools under its
own brand and the brands of many nationally known companies.
Like many small businesses, Baltimore Tool Works has overcome
numerous business challenges over the years. None, however,
was more serious than the looming crisis that Harry McCarty,
the third-generation president of the family owned Baltimore
Tool Works, sensed in 2001. As recession pummeled U.S. manufacturing,
low-cost manufacturers were springing up around the world
to challenge U.S. companies. Some of these international manufacturers
could make high quality struck tools for less than half the
cost charged by U.S. based manufacturers. McCarty worried
that imported chisels would soon shatter the domestic struck
tool industry.
McCarty
and other U.S. manufacturers had faced similar threats during
the 1980s, when European and Pacific Rim manufacturers built
automated factories, cut labor costs, and undercut U.S. prices
for vehicles, electronic equipment, and other products. Back
then, McCarty survived by utilizing lean manufacturing procedures
in the Baltimore Tool Works production process. The move doubled
production, improved quality, and allowed price cuts to match
the competition.
As prices
began dropping again in 2001, McCarty was trapped. He had
already wrung as much productivity as possible out of his
forge plant. Further price cuts would only initiate a slow
decline toward eventual oblivion. There was another alternative:
product redesign. The U.S. auto industry had remade itself
by developing new product designs for minivans and sport utility
vehicles. U.S. television manufacturers were mounting a comeback
with high-definition television sets. In each case, companies
beaten down by low-priced competition had mounted a comeback
with redesigned products that commanded higher prices.
Redesign
a chisel? Chisels had been around for thousands of years.
In all that time, their basic design had been altered perhaps
three times: from stone bronze, from bronze to iron, and from
iron to steel. What else could be done?
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A
Brief History Of Chisels
About
the time of the invention of the wheel, an early artisan thought
of striking a long piece of rock with a flat piece of rock
to cut other rocks. The idea caught on. During the Bronze
Age, someone hit on the idea of forging these cutting tools
from an alloy of copper and tin. About the year 1000 chisels
were upgraded once again; this time with iron.
The Romans
started using the word cesium to describe a chisel. Nearly
a thousand years later, in 1382, John Wycliffe published the
word in English for the first time. In translating a passage
from the Biblical account of Job, he wrote: “Who giueth
to me that my wordis be writen?…or with a chisell thei
be grauen in flint?”
Besides
inventing a word to describe a chisel, no one thought much
about chisel design between the Iron Age and today. Chisels
did undergo incremental technical improvements, thanks to
the rise of metal alloys, steel in particular, and better
heat treatment techniques. Unlike the wheel, however, no one
ever researched chisels with an eye toward making them safer.
Research turned up during the Baltimore Tool Works redesign
effort indicated that basic chisel has not changed for at
least 100 years, since the discovery of steel.
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Thinking
Up A Cutting Edge Idea
A few
years ago, Harry McCarty started wondering about chisel safety.
As president of Baltimore Tool Works, McCarty has served on
the board of the Hand Tool Institute multiple times and on
insurance claim committees looking closely at product design
and safety review as they related to workplace injuries while
using hand struck tools.
In reviewing
claims, McCarty began to study the details of injuries related
to striking tools. The most common injuries, of course, occurred
when a user missed the chisel head with the hammer and hammered
the fingers or wrist of his or her other hand. Those with
perfect aim had complaints, too. After years of holding chisels
and whacking them, some workers developed repetitive motion
injuries in their hands and arms. The energy transferred to
a struck chisel reverberates up and down both arms and can
eventually cause debilitating injuries. Sometimes, mushroomed
chisels would chip when hit, sending metal shards flying.
McCarty also discovered a problem with noise. The high-pitched
metal pinging sound created when a good hammer hit a well-made
chisel could, over time, cause hearing loss.
Not only
were there serious injuries from workplace accidents but also
long term effects including repetitive motion injuries to
arms and hands, high-pitched sounds causing hearing loss and
in general, workplace fatigue.
These
concerns set McCarty to wondering. What did scientific research
show about reducing vibration and noise produced by struck
tools? Was it possible to reinvent the chisel to make it vibrate
less and ping more softly when struck? While many businesses
might shy away from such questions about their core products,
McCarty needed a product idea to help him battle the increasingly
unmanageable competition from low-priced international manufacturers.
Other
manufacturers of commodity products had taken their cause
to Washington, asking for trade protection. McCarty reasoned
that even if some kind of protectionist legislation became
law, it would provide too little relief too late. Buyers for
hardware chains were already demanding lower prices for chisels
and beginning to limit buying from companies who would not
meet those demands. McCarty asked several buyers for a hearing
to sell the quality of Baltimore Tool Works products but found
himself rebuffed. No one had time to talk about the relative
merits of chisels. Bring the price down or sell the chisels
somewhere else.
McCarty
concluded that the only possible answer lay in product redesign.
What if Baltimore Tool Works could make a chisel that reduced
the incidence of injuries to workers? In today’s world,
such a chisel might create a new market of interest to retailers.
Pondering the question in his office one day, McCarty sketched
out a urethane plastic cap that would fit on top of a chisel.
He tried it in the shop. The cap deadened the pinging noise
and seemed to reduce vibration. The overhanging sides of the
cap reduced the problem of missing the top of the chisel and
smashing up hands and fingers.
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Research
And Development
A small
manufacturing company has no staff available for research
and development, so McCarty looked around for larger companies
that might be interested as potential suppliers for his idea.
He called DuPont and asked for research on plastic materials
that would make a safety cap for chisels. DuPont indicated
a mild interest but told McCarty he would have to work things
out for himself. The company couldn’t afford to devote
research and development resources to an idea that might work.
It would have to work first. DuPont did make a suggestion:
present the idea to the University of Delaware.
Every
year, the University of Delaware in Newark, about an hour
from Baltimore, runs a design forum for senior engineering
students. A committee of professors selects a dozen proposals
from hundreds of submissions made by corporations from around
the country. GE, Ford, IBM, DuPont, and other Fortune 100
companies have submitted proposals over the years. In 2001,
Baltimore Tool Works submitted a proposal for making a safer
chisel. Given the competition from major companies, McCarty
held out little hope for success. But he figured he had nothing
to lose by asking.
In fact,
the selection committee liked the chisel proposal. The idea
tapped an important design trend toward safety. It was also
a relatively simple problem that student engineers could get
their arms around. The goal would be to improve conventional
hand-struck tool designs in order to reduce the detrimental
effects associated with their long-term use.
Research
began with a literature search for studies on chisel mechanics.
Little information was unearthed. Most tools are still manufactured
from medium to high carbon steel, and the basic configurations
of typical hand struck tools including chisels and punches
have remained unchanged for centuries. Most work in recent
decades has focused on improved designs for power tools, and
was driven by their larger market presence and value compared
to hand struck tools.
The University
of Delaware, along with Harry McCarty, built a test stand
with an automated hammering arm. The stand would compare the
hitting forces required to work with a conventional chisel
and a chisel equipped with various kinds of impact resistant
plastic safety caps. Meters measured hitting forces, cutting
effectiveness, vibrations produced in the chisels when struck,
and the pinging tones made by the chisels when struck.
For many
months during 2002, the test stand hammered away on chisels
with bare heads and with capped heads. They took thousands
of measurements.
How many
hits would cut a certain material with a bare chisel? How
many hits would cut that material with a cap of this thickness
and that thickness; made of this advanced polymer? A series
of technical papers were submitted to the 2003 ASME International
Mechanical Engineering Congress & Exposition.
The findings
reported that all of the caps tested helped protect the hands
of users. Thinner caps transferred more force to the chisels
cutting edge. The thinnest caps transferred the most force,
but broke down and had to be replaced. Then McCarty came up
with a cap material and cap thickness that optimized cutting
force and durability.
They modified
that cap based on vibration testing, again optimizing the
cap so that it would combine the most cutting force, the longest
life, and the least harmful vibration.
Finally,
cap materials were optimized to reduce pinging sounds below
audible frequencies that might harm hearing. The striking
surface of two and a half times larger eliminates flying chips
and mushrooming, significantly improving the safety performance
of the tool.
Research
discovered that a chisel with the most efficient polymer cap
could be sharpened to 60-degrees with no reduction in durability.
Because the cap reduced the force applied to the chisel, the
sharper edge would last longer. The capped 60-degree chisel
cut easier than an uncapped 65-degree chisel.
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Chiseling
A Sales Strategy
We
incorporated the new design to the basic cold chisel, though
we see the potential for Hard Cap across numerous lines of
tools. Our objective was to reduce noise, vibration and spalling
associated with hammer struck tools while improving cutting
power and safety performance,” reported McCarty.
McCarty’s
first inclination was to take the product to high-end industrial
users, who understood the need for the best tools and the
importance of worker safety. Just to be sure he wasn’t
underestimating the broader market, he mentioned the new product
to Home Depot’s northeast regional buyer. The idea excited
the buyer who thought the Hard Cap fit perfectly with recent
trends in other lines. Home Depot had recently introduced
anti-vibration hammers to their line.
With an
enthusiastic response from the regional buyer, McCarty traveled
to Home Depot headquarters in Atlanta and spoke with the Global
Merchant for hand tools. Negotiations moved quickly. The parties
signed a letter of agreement in early January 2004. Within
a month, Baltimore Tool Works had ramped up production to
meet an order for 100,000 Hard Cap chisels.
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The
Launch
On June
5, 2004, the new line began shipping Home Depot stores across
the eastern third of the country. Hard Cap Safety Tools line
of thirty-four tools includes chisels, brick sets, punches,
and star drills is now available to the professional and industrial
markets.
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Background
Founded
in 1925, Baltimore Toolworks (www.baltimoretoolworks.com)
has been manufacturing precision struck tools for nearly 80
years. The forging company, which is based in Baltimore, employs
the latest manufacturing software systems and lean production
methods. It produces more than 400 tool patterns under the
Baltimore Toolworks name and for many nationally known private
labels.
For more
information about Hard Cap Safety Chisels and other Baltimore
Toolworks products, write or call Harry (Downie) McCarty at
Baltimore Toolworks, 110 W. West Street, Baltimore, MD 21230.
Phone: 800-752-5533 extension 180. Fax: 410-752-0528. Email:
dmccarty@baltimoretool.com.
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